Triage and what to expect
Our Emergency Departments strive to see all patients as promptly as possible.
Please be aware that waiting times do increase if a seriously ill or injured patient arrives and must be seen ahead of others whose condition is not as critical.
Triage and Registration
Pain and medication, food and drink
Treatment and tests
Non-emergency care services
Level Three Trauma Center
NSMC has been certified a Level III Trauma Center by the American College of Surgeons. Level III recognizes our trauma center's ability to provide optimal care for critically injured patients.
Learn more about our Trauma Center.
North Shore Medical Center is a designated Stroke Center, which means our emergency departments are able to rapidly diagnosis and treat stroke patients. NSMC Salem Hospital has received the American Stroke Association’s Get With The Guidelines® – Stroke (GWTG–Stroke) Gold Plus Quality Achievement Award. NSMC Union also holds a Gold Plus status.
Learn more about our Stroke Center.
Non emergency services at NSMC Salem Hospital and NSMC Union Hospital
NSMC Salem Hospital
10:00 a.m. – 10:00 p.m., 7 days a week
NSMC Union Hospital
Monday – Friday: 9:00 a.m.- 9:00 p.m.
Saturday and Sunday: 12:00 p.m. (Noon) to 8:00 p.m.