Emergency medicine services at North Shore Medical Center include adult and pediatric emergency departments on the NSMC Salem Hospital campus, and an adult emergency department at NSMC Union Hospital in Lynn. Our emergency medicine physicians care for more than 90,000 patients every year. We have a Cardiac Point of Entry Center and a Level III Trauma Center at NSMC Salem Hospital, and Salem and Union hospitals have Gold Plus and Silver Plus ranked Stroke CentersRead more

Triage and what to expect

Our Emergency Departments strive to see all patients as promptly as possible.

Please be aware that waiting times do increase if a seriously ill or injured patient arrives and must be seen ahead of others whose condition is not as critical. 

Triage and Registration
Pain and medication, food and drink
Treatment and tests
Non-emergency care services

Level Three Trauma Center

NSMC has been certified a Level III Trauma Center by the American College of Surgeons. Level III recognizes our trauma center's ability to provide optimal care for critically injured patients.

Learn more about our Trauma Center.

Stroke Center

North Shore Medical Center is a designated Stroke Center, which means our emergency departments are able to rapidly diagnosis and treat stroke patients. NSMC Salem Hospital has received the American Stroke Association’s Get With The Guidelines® – Stroke (GWTG–­Stroke) Gold Plus Quality Achievement Award. NSMC Union also holds a Gold Plus status.

Learn more about our Stroke Center.

Non emergency services at NSMC Salem Hospital and NSMC Union Hospital

NSMC Salem Hospital          

10:00 a.m. – 10:00 p.m., 7 days a week

NSMC Union Hospital       

Monday – Friday: 9:00 a.m.- 9:00 p.m. 
Saturday and Sunday: 12:00 p.m. (Noon) to 8:00 p.m.