Mission

The physicians, nurses, staff, trustees and volunteers who make up North Shore Medical Center provide comprehensive, accessible, high-quality health care and service to our communities. In collaboration with our Partners HealthCare colleagues, we deliver the most advanced care through clinical, technical and service excellence.

Vision

We seek to be a recognized leader among healthcare institutions for advancing clinical excellence, improving patient safety, and enhancing service in a manner that attracts, supports, and values our patients and those who care for them.

Values

We understand that personal and organizational integrity are essential to building and maintaining the trust and satisfaction of patients, physicians and employees. We therefore strive to foster the following:

• A safe and comforting healing environment for patients and staff
• Compassionate, respectful human interaction
• Celebration of diversity among patients and staff
• Reward innovation and provide opportunities to learn
• Long term financial health and integrity