If you have questions regarding your benefits or retirement, contact PHS Client Service Team. The Team will provide benefits materials, forms and information to you within two business days, whether it’s a claim form, TSA enrollment kit or dental rate sheet. There are several easy and convenient ways for you to make your request;
Email firstname.lastname@example.org and a representative will respond to your email request within 48 hours or within two business days.
Flexible Spending Account questions:
Email FlexibleSpendingAccounts@partners.org with questions about flexible spending accounts.
Benefits Dept., 101 Merrimac St., 5th Floor, Boston, MA 02114
Employees may also access their benefits information 24/7 via eBenefits in PeopleSoft.
HRMS Production>Main Menu > Self Service> eBenefits.
Health Dental, & Vision Insurance
NSMC offers some of the best healthcare plans available, with many affordable options designed to fit the needs of you and your family. These include:
- Partners Plus
- Partners Value
- Tufts Associated Health Plan
- Delta Dental
- Davis Vision
The Partners Plus and Partners Value plan is administered by Blue Cross/Blue Shield and encompasses a very large and comprehensive network of top hospitals located throughout New England.
All deductions are pre-tax and extend to you, your family, eligible dependents, and same-sex domestic partners. Of course, if you're already covered under someone else's plan, you can opt out of health coverage and receive a supplement to your paycheck instead.
NSMC gives non-exempt employees the option to purchase Short-Term Disability (STD) Coverage at 60% of their base salary, offset by any Social Security or other benefits that they or their family are eligible to receive. NSMC does not contribute to the cost of STD coverage. Your STD payroll deductions are made post-tax.Employees who work at least 20 hours a week are eligible for this coverage.
Flexible Spending Accounts
All employees are eligible to open flexible spending accounts that will reimburse you for out-of-pocket dependent or healthcare costs. Contributions to these accounts aren't subject to federal, state, or local taxes.
NSMC provides you with Life and Accidental Death & Dismemberment (AD&D) Insurance at 1x your annual base salary, up to $500,000 at no cost to you. IRS regulations require employees to recognize as taxable income the value of life insurance above $50,000 provided by an employer. The IRS sets the value of that imputed income and that amount is calculated and reported on employee pay stubs in the Deductions section under "Other" (please note, however, this amount is not actually deducted from your pay.)
You also have the option to elect additional coverage for yourself, spouse and/or dependent children.
North Shore Medical Center (NSMC) promotes staff education and professional development by offering up to $1500 tuition reimbursement per fiscal year to eligible full-time and part-time employees. Reimbursement amounts are prorated for staff who work less than forty standard hours.
Employee Assistance Program
EAP is a free and confidential professional resource available to all NSMC employees. This department focuses on work-life issues, stress reduction, family matters, crisis intervention and substance abuse, in addition to other areas of expertise. View the EAP website.
Employees who are benefits eligible and work at least 20 standard hours per week can receive MBTA passes through payroll deduction. Employees can enroll in the T pass program through Peoplesoft.