Imaging Prior Authorization

North Shore Medical Center Patient Access Services is pleased to provide prior authorization services for all eligible imaging ordered by providers referring to NSMC. This service is complimentary and is available to all ordering providers.

A team of Prior Authorization specialists will obtain and document prior authorization numbers in Epic from every insurance company for the following outpatient exams referred to North Shore Medical Center Radiology:

  • CT
  • MRI
  • Nuclear Cardiology

This service is available for all North Shore Medical Center Imaging locations. It does not apply to inpatient imaging, interventional radiology or certain exams that use specialized tracers.

As part of our department's ongoing commitment to reducing administrative burden, the team aims to save time by streamlining requests for clinical information and decreasing billing issues. However, North Shore Medical Center Patient Access Services cannot guarantee that imaging services will be covered and will notify you prior to the scheduled appointment time if coverage has been denied has been received or a peer-to-peer review has been requested.

Rachel Gagnon is the Manager of Central Scheduling. She can assist you with questions or concerns at any time throughout the prior authorization process and can be reached at 978-573-4410 or regagnon@partners.org.