Preparing for Your Visit

Physician Order Required

We do our best to accommodate the needs of each patient when we schedule appointments. Please note that a signed therapy plan (infusion-specific electronic order) written or electronic order signed by your referring physician must be entered into our computer system, EPIC. Only physicians, not on EPIC, are allowed to fax written orders to the Infusion Center. All ordering must be completed before you book an appointment for any treatment or procedure.


  • M-F  7:00 – 4:30 

Parking and Registration 

We are now located on the Salem campus, at 81 Highland Avenue. The Lab and Vascular Services Building is next to the Mass General for Children's Entrance. Park in the lot in front. Learn more

Referrals/ pre-authorizations

Most insurances plans may require a referral or pre-authorizations from your ordering provider’s office prior to obtaining any services.


Patients are welcome to bring a family member or friend to sit with them during a visit to our Infusion Center.