COVID-19 NSMC Updates

Important Update for Patients and Visitors:

Effective Wednesday, March 25

To protect our community and mitigate the spread of COVID-19, we will be limiting the number of entrances patients and visitors may use to access Salem Hospital.

  • Patients with a medical emergency should continue to use our Emergency Department, open 24/7 and located on the Jefferson Avenue side of the Salem Hospital campus.
  • Mothers in labor and their birth partners should continue to use the Birthplace entrance. To access, enter the Salem Hospital campus and follow signs to the Birthplace.
  • On weekdays, between 7 a.m. and 5 p.m., patients and visitors with all other needs are asked to use the MassGeneral for Children's entrance, on the Highland Avenue side of the campus.
  • On nights and weekends, please use the Davenport 1 Entrance to the left of the Emergency Department.
  • All other entrances will be closed to patients and visitors.
  • View campus map

Ample patient parking is available near the accessible entrances and transport personnel will be available for those who could use some assistance getting to where they are going.

NOTE: Our no-visitor policy went into effect last week, with exceptions for those who meet specific criteria. See below.

Also note that last week we began screening patients and visitors for COVID-19 risk as they arrive and this will continue.

Our Emergency Department will remain open 24/7 

  • If you are experiencing a medical emergency, please proceed straight to our Emergency Department at the back of the hospital, 3 Dove Avenue.

No-Visitor Policy with exceptions for specific criteria

Exceptions to visitor restrictions:

  • Selected critical care patients
  • Pediatric – one parent or guardian only
  • Birthplace - One support person may accompany/visit pregnant/postpartum mothers
  • Special Care Nursery – Two parents or one parent and one support person may accompany/visit a neonatal patient
  • Inpatient Psychiatry – at discretion of care team based on legal and clinical requirements
  • ED/Outpatient – one attendant per patient if necessary

In addition, all visitors who meet the exception criteria will be screened for COVID-19 risk before being permitted to visit or accompany patients in NSMC facilities. We appreciate the importance of family and friends during illness, but in light of the Coronavirus outbreak, must follow these guidelines to protect patients and staff.

Accepting Donations

We are actively looking to our community for donations of PPE equipment to assist our healthcare workers and keep them safe to care for loved ones.

We’re accepting supplies and monetary donations.