patient services at the North Shore Medical Center


  • Eastern Bank ATM located near the cafeteria at Salem -- go through the doors to the right of the elevators on Davenport 2. The ATM is on the left.
  • An ATM is located near the main lobby on East 1 at Union


Visitors: please check with the nurse before bringing food or drink to patients.

Free Valet Parking

  • Monday - Friday, 8 a.m. to 5 p.m.
  • Follow the orange valet signs to the Wheelock 5 entrance for valet service.
  • Patients and visitors may park in all designated visitor parking lots at NSMC Salem Hospital.
  • To pick up keys between 5 - 11:00 p.m., patients are asked to go to the Admitting Office located on Wheelock 4, across from the Radiology Department.
  • To pick up keys between 11 p.m. - 8:00 a.m., patients may report to the Telecommunications department located on Axelrod 6, across from the gift shop.

Gift Shops

  • Offering flowers, balloons, gifts, cards, newspapers, and more
  • Axelrod 6 at NSMC Salem Hospital
  • Monday through Friday from 9 - 4 p.m.
  • 978.825.6282
  • Offering flowers, balloons, gifts, cards, newspapers, and more 
  • East 1 at NSMC Union Hospital
  • Monday through Friday 9 - 3:30 p.m. 
  • 781.477.3885

Vending Machines

  • Cafeteria on Davenport 2
  • Ground floor of MassGeneral for Children at North Shore Medical Center
  • Waiting area of the Emergency Department at Salem