Pediatric Emergency Medicine

The pediatric emergency department at MassGeneral for Children at North Shore Medical Center is staffed 24 hours a day by a dedicated group of board-certified pediatricians who are certified in ATLS (advanced trauma life support) and PALS (pediatric advanced life support). All of our pediatric emergency department physicians are credentialed through Massachusetts General Hospital. The department strives to see all patients as promptly as possible. However, waiting times do increase if a seriously ill or injured patient arrives and must be seen ahead of others whose condition is not as critical.
Pediatric Emergency Medicine patient with doctor

What to expect during a visit to our emergency department

Triage

A triage nurse will assess your child’s condition when you arrive. The nurse will ask you about any symptoms, and what may have led to the condition (such as an accident). The nurse will ask about your child’s medical history and record your child’s temperature, heart rate, blood pressure, and weight. Medication may be given and X-rays taken, as needed. Please check with the triage nurse before feeding anything to your child.

Registration

After you see the triage nurse you may register your child as an Emergency Department patient. You will need to provide your child’s name, address, health insurance and pediatrician name at this time. The emergency department treats all patients, regardless of insurance or ability to pay for treatment.

Support while you wait

If you think your child’s condition has worsened while you are waiting, please ask the triage nurse to evaluate your child again. Books, toys, paper and crayons are available in the waiting room. In addition, we have a child life specialist available to help explain treatments to children and to ease fears.