I fell off my kid's tricycle.
(Don't ask)
Where do you turn when it's not exactly an emergency, but it still hurts? North Shore Urgent Care welcomes walk-ins seven days a week, for everything from bumps and bruises to sore throats and ear infections.

North Shore Urgent Care

Weekdays: 8 - 8
Weekends: 8 - 5

Frequently Asked Questions

What conditions do you treat?

--Allergies and asthma
--Bruises, small cuts and scratches
--Cold or flu
--Cough or sore throat
--Ear and eye infections
--Minor burns
--Minor fractures
--Muscle cramps or spasms
--Rashes or minor swelling
--Sore throat and sinus pain
--Sprains and other muscle and joint strains 
We are not an emergency room. If you are experiencing a heart attack, stroke, chest pains, excessive bleeding, or are in labor, please go to the nearest emergency room or call 911.

Pediatric emergency department at NSMC

Adult emergency department at NSMC
Skip the Waiting Room

Will my insurance provider cover my visit?

Various insurance plans cover urgent care visits differently and these differences may result in your out-of-pocket costs being more than expected. Our model is billed as a “physician’s practice providing urgent care” rather than as an “urgent care center.” Due to this distinction, your insurance company may:

  • Require a referral from your primary care physician
  • Consider us “in network” or “out of network” depending on the specifics of your plan.

Please call the member service number on the back of your insurance card and ask a representative to confirm your plan’s specific coverage for this office. If the representative cannot find the office by searching North Shore Physicians Group please ask him or her to look for our group by its national provider number (NPI) 1588606123.

To ensure coverage, please confirm your plan’s details with your insurance company before you receive care. Our staff cannot provide information on eligibility or benefits as each plan varies from one patient to another. Please note that Harvard Pilgrim Health Care now requires a PCP referral to urgent care that has been submitted BEFORE your visit takes place. If a referral cannot be obtained, you will be responsible for the full cost of the visit.

Do I need an appointment?

No appointment is necessary. We are open Monday through Friday from 8 to 8, Saturday and Sunday 8 to 5.

Do I have to be a patient of North Shore Physicians Group or North Shore Medical Center?

You do not need to be an NSMC or NSPG patient. We welcome all patients and accept most insurance plans. Please check with your insurer about your coverage or co-pay.

If needed, can I be referred to a specialist?

Yes, our care team can coordinate with specialists at North Shore Physicians Group, North Shore Medical Center, Massachusetts General Hospital and Brigham and Women's Hospital, or to other world-class experts in the Partners HealthCare network.

Who will be treating me?

North Shore Urgent Care is staffed with board-certified emergency physicians and family medicine physicians on staff at North Shore Medical Center. Our staff also includes experienced physician assistants and nurse practitioners who all adhere to our high standards of care and quality.

Can my children be treated at the center?

Yes, North Shore Urgent Care physicians treat adolescents, children and infants, as well as adults.

Will my primary care physician be informed of my visit?

If you are an NSPG or NSMC patient, your primary care physician will receive notice of your visit through our shared electronic medical record. If you are not an NSPG or NSMC patient, a complete record of your treatment will be faxed to your primary care physician upon request.

Is North Shore Urgent Care affiliated with North Shore Physicians Group?

Yes, North Shore Urgent Care is affiliated with North Shore Physicians Group (NSPG).

North Shore Physicians Group is the multi-site primary and specialty care physician network for North Shore Medical Center (NSMC). NSPG and NSMC physicians work closely together and are connected through one electronic medical record system. This system enables your primary care physicians well as specialty physicians within the NSPG, NSMC and Partners Healthcare networks to communicate with one another and stay informed of the care and treatments you receive.
Weekdays: 8 - 8
Weekends: 8 - 5
Mass General/North Shore Center for Outpatient Care
104 Endicott Street, Suite LL05
Danvers, MA 01923