Patients and Visitors

North Shore Medical Center (NSMC) strives to make our patients (and their visitors) as comfortable as possible during their stay with us. Please let us know if there is something NSMC can do to improve your experience. If you would like to send us an email you may do so here. Or you may call the main hospital number at 978.741.1200. 

Patient Billing and Financial Assistance

Partners HealthCare assists uninsured and underinsured patients who have limited financial resources to pay medical bills they have received following care at a Partners facility. Learn more about the types of financial assistance that are available.

Visiting Us

Visiting Hours: 11 - 8 pm

Guidelines for Visiting Patients in Special Care Units

Intensive Care Unit (ICU) and Cardiac Surgery

Visits are permitted 24 hours a day for immediate family or designated visitors. NSMC asks that visits be limited to five to 10 minutes each hour. Read more