Patient Safety

North Shore Medical Center (NSMC) promotes a “Culture of Safety” in order to provide the safest care. Special procedures are followed that help NSMC staff eliminate mistakes and proactively keep patients safe. Below is an explanation of some safety measures and procedures.
patient safety at Boston area hospital

Why patients may be asked their names and date of birth multiple times

Patients are asked multiple times for their name and birth date, especially before tests or procedures. This is part of our safety system to verify that the right patient is receiving the right treatment.

Medication Safety

  • When a patient is hospitalized, the nurse and physician ask the patient to record the medications he or she has been taking prior to coming to the hospital.
  • All medications the patient takes while in the hospital are:
    - Prescribed by the patient's doctor
    - Dispensed by the hospital pharmacy
    - Administered by the nurse
  • Before the nurse gives medication, he or she may scan a barcode on the patient's bracelet and on the medication. This is part of our safety system to ensure that patients get the right medication and dosage at the right time.
  • Patients receive a list of medications that should be taken at home before they are discharged.

Falls Prevention

  • Falls can happen any time to patients of any age.
  • Being in an unfamiliar environment, not feeling well, and/or taking new medications may increase risk for falls.
  • Every patient is screened for the risk of falls upon entry to the hospital and regularly thereafter. A fall prevention plan just right for the patient will be implemented and adjusted as needed.
  • The patient bed will be kept in the lowest position possible
  • All patients receive non-skid foot wear.

“Got Clean Hands?”

Staff and physicians sanitize their hands with Purell hand sanitizer or soap and water