Visitor Information

limited visitor policy during COVID

Beginning on March 1, we will be asking patients to select one visitor per day. Patients will select their visitor during the admitting process and the visitor’s name will be entered into the patient admission record.

Patients wishing to change their designated visitor can speak to their nurse.

Special Accommodations are made for the following situations:

  • Parents/guardians of patients under 18, attorneys of patients, and companions for patients with physical/intellectual disabilities.
  • Birthplace – One support person may accompany/visit pregnant/postpartum mothers
  • Special Care Nursery – Two parents or one parent and one support person may accompany/visit a neonatal patient.
  • Exceptions will also be permitted for compassionate care with approval of the patient’s care team.
  • Designated visitors must be over 18, wear a mask throughout their visit and pass a daily COVID-19 screening before entering Salem Hospital.

Visiting Hours and Current Visitor Policy

Visitors who meet the visitor criteria above may visit during the following hours:

  • Weekdays, 1 - 8 p.m.
  • Weekends and holidays, 1 - 6 p.m.

Intensive Care Units

  • Weekdays, 1 - 8 p.m.
  • Weekends and holidays, 1 - 6 p.m.

Birthplace and Special Care Nursery

  • 1 visitor per stay (in addition to the support person)
  • Weekdays, 1 - 8 p.m.
  • Weekends and holidays, 1 - 6 p.m.

Epstein Center for Behavioral Health, 1 Dove Avenue, Salem

Adult Inpatient

  • Weekdays, 6 - 8 p.m.
  • Saturday, Sunday and holidays 1 - 3 p.m. and 5 - 6 p.m.

Senior Inpatient 

  • Weekdays, 2 - 3:30 p.m. and 6 - 7:45 p.m. 
  • Saturday, Sunday and holidays  noon – 2 p.m. and 4 – 6 p.m.

Child/Adolescent Inpatient 

  • Weekdays, 5 - 7 p.m. 
  • Saturday, Sunday and holidays   noon – 2 p.m. and 4 – 6 p.m.

main entrance

Arriving at Salem Hospital 

All approved visitors and patients, with a few exceptions, are directed to use our Main Entrance, accessible via our Lower Entrance off Highland Avenue. We have greeters at the Main Entrance to help direct patients to their appointments and approved visitors to their loved ones.

View full campus map


  • Patients scheduled for an endoscopy or colonoscopy use the Wheelock entrance.
  • Patients coming for lab services or for infusion go to the Lab and Vascular Services building.
  • Patients in our Cardiac RehabilitationPulmonary RehabilitationWeight Management and Diabetes Management Programs park in front of Axelrod. Instructions will be given to patients about next steps.
  • Birthplace patients go directly to the Birthplace. Use the Upper Entrance and follow signs to the right and around to the Birthplace.
  • Emergency patients go to our Emergency Department at the back of the hospital. If you enter by way of Highland Avenue, use the access road to drive to the back and follow signs.
  • Outpatient pediatric and adolescent Behavioral Health patients and visitors use our Main Entrance.

Patients coming in for surgery

If you are arriving at the hospital for surgery you may have one visitor who drops you off, stays with you in the waiting room until you are brought into the surgical area, and picks you up post-surgery. All visitors will be screened and are required to wear masks at all times.

Emergency Department/Outpatient Appointment

If you are coming to the Emergency Department or coming in for an outpatient appointment, you may have one visitor to accompany you. Please note that depending on timing and capacity, and the discretion of staff, visitors may not be permitted to wait in the waiting room and/or exam room.

Massachusetts Travel Order, 8.10.20

In keeping with the state travel order, we have expanded our screening process for approved visitors to include a question about travel, specifically, "have you traveled outside of these states (see the current list) in the last 14 days?" If you have visited a state outside of that list, we will ask if you have had a negative COVID test in the last 72 hours. If you have not had a test showing that you are negative for the virus, we will ask you to postpone your visit.