We're Here to Listen
Because we want to ensure that we have addressed your healthcare needs in a timely and respectful manner at Salem Hospital, you will be receiving an email, call, or text message from us a few days after you get home, asking for you to compete a survey about your visit. You may be asked questions such as:
- During your recent visit, did your care providers listen carefully to you?
- Did your care providers provide information about your care in terms you could understand?
- Would you recommend this facility to your friend and family?
We hope you will take the time to respond and tell us about your appointment/ hospital stay. Your feedback will remain completely confidential and help us continue to enhance care here on the North Shore.
If you have additional questions, compliments or concerns, please reach out to our Patient & Family Relations at 978-354-2025.